Open ticket request standard

To handle tickets better, our support is split into the following departments:

• Service Support: service adjustments, merging services and related questions.
• Billing & Account Support: billing errors, payments and other finance issues.
• Premium User Support: Premium users only.
• Internal Testing / Custom User Support: internal-testing and custom-plan users only.

Please open your ticket in the matching department. Users who repeatedly overuse high priority will have their ticket submissions limited.